Fitness Programs and Personal Training Customer Service including *refunds:

Membership Customer Service:

Adventure Programs Customer Service:

Stanford Redwood City Recreation Customer Service:

Youth Programs Customer Service:

*Refund, Cancellation & Switching Policy for Rec Programs

If you request a refund before the start of the program, you will receive a full refund. Within the first week of classes all cancellations or class switching will be subject to a $10 administration fee and a prorated refund can be requested if you wish to cancel. Refunds after the first week of the class/program will NOT be granted.

Refund, Cancellation & Switching Policy for Outdoor Adventure Programs and Classes

No refunds, switching or credits.