Community Guidelines and Policies
Policy Handbook
Stanford Recreation and Wellness is committed to protecting the safety, health, and well-being of its students, faculty, staff, and guests. These policies assist Stanford in achieving its educational mission, in managing its resources, and in providing safe and orderly operations.
Refund, Cancellation & Switching Policy
Stanford Recreation and Wellness has a no refund policy. Refunds, switches, cancellations, and/or program credits are not permitted.
Refunds will only be issued in the event of a program-wide cancellation (e.g., full quarter-long class vs. single-day session) or if the activity location, time, or type changes from what was advertised, as determined by Recreation and Wellness.
For other concerns, such as defective merchandise or facility issues that affect operations, please contact us at recreation@stanford.edu.